Refund and Returns
Refunds and Returns
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.
This is when the item: has a problem that would have stopped someone from buying the item if they had known about it, is unsafe, doesn’t do what we said it would, or what you asked for and cannot be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value, by negotiation with the Artist.
If the problem is not major, we will ask the Artist to consider repairing the item within a reasonable time.
If it is not repaired in a reasonable time, you can choose a refund or replacement. Please keep your proof of purchase (your receipt)